About Us

In 2004, the North County Humane Society granted $5,000 to AGW Productions to begin work on www.petsittingclass.com.

Petsittingclass.com is an online e-learning class that educates petsitters and owners in the art of giving a pet everything they need to be healthy, safe and happy. The class offers an easy, effective and affordable way for young adults and grownups alike to learn how to turn pet care skills into a moneymaking business that is good for pets and brings peace of mind to pet owners.

How does your class differ from other classes?

At Petsittingclass.com you get:

1) Personal Attention. Learning the material in the class is an important first step. But what happens after the class ends? This is where our class differs from anyone else's. M-F, we offer Live Help to answer any questions you have about the class and the course material via chat or email. It's like having your own personal Petsitting Instructor ready to help when you need it. You have a whole year from your date of registration to access the latest online course material and use our Live Help feature. That continuing personal attention is something that "in person" classes usually can't offer.

2) Our Class is Only A Click Away. The course material is online 24/7, so you can fit the class around your schedule. You can leave and come back, start and stop or review what you've learned whenever you like.

3) A Yearlong Pass. From the time you register, you have a whole year to access our site. That year-long pass is like having a class that updates itself all the time with the very latest safety info.

4) Up to Date Materials. Chapters, encyclopedia and testing material are reviewed quarterly.

5) Designed By Pet Owners and Sitters. The safety, security and business problems sitters face today change constantly. That's why our online materials are so frequently updated, with input from our students and sitters.

6) Access to the Petsitter's Encyclopedia. When completed this encyclopedia will be all about hands on solutions to problems that a Petsitter may face. It'll be great to have a whole years subscription, because new articles will be added all the time!

What are students supposed to do when they can't find enough time to get to a petsitting class? What happens when that class ends and they need more information?

The Solution: www.petsittingclass.com

Students can get the information they need to handle the challenges of Petsitting online! Forget about drive times and scheduling hassles. This "learn at your own pace" course is online when students are --24/7. And with our "Live Help" feature, we're available to answer your questions.

Who should take this Class?

• Petsitters just starting out
• Youth Groups
• High School and College Students
• Stay at Home Moms who'd like to petsit
• Anyone looking for a great career
• Pet Owners wondering what to expect from their sitters
• New pet owners

How do I take this class?

This class is entirely online. It all happens right here, on your computer. There are no books to buy, no extras to order. Once you purchase the class, and register, you can start right away. As long as you've got a computer, and an internet connection, you can take this class anywhere in the world.

What is the order of the class?

Please go through chapters 1-6 in order, beginning with Chapter 1, Safety and Security, and ending with 6, Pet Sitting as a Career. Be sure to take the quizzes and the Chapter Tests for each class in order. They're a fun way to master the material. You must take and pass each Chapter Test in order (Chapters 1-6) to take the Final Test.

How long does the class take?

The average student should be able to do each chapter in about one hour. There are six chapters, so it takes about six hours total.

Do I have to look at all the chapters in one sitting?

No, students can leave each chapter and come back to it whenever their schedule allows. You can go as slow or as fast as you like.

What tests do I have to take?

There are six Chapter Review tests. After you've passed all six chapter tests, you can take the Final Mastery Test. You have one year from registration to review each topic and take the tests as many times as you need to pass.

How long are my passcodes good for?

Your passcodes are good for one year from the day that you register. To renew the passcodes, you must purchase a new class

I am a Teacher or Youth Leader. Do you offer a special rate for Groups?

Yes. We offer a 30% discount (12.50 per student) to anyone who buys five or more memberships at one time. We also give away a free leader's pass for each set of group memberships sold. To purchase group memberships, please click here.

Do I have to take all the chapters at one time?

No, students can leave each chapter and come back to it whenever their schedule allows.

What if I miss questions on the quizzes and Mastery Test?

Our quizzes and tests are stress free because if you miss a question, you get immediate feedback.

If a student doesn't pass the final Mastery Test, they also get immediate feedback about the questions they missed, and exactly what class material they need to study. Students have up to a year to retake the test and pass it. There is no extra charge for multiple attempts.

What browser should I use for the best online experience?

This class was developed on and optimized for Firefox 3.0 or higher. It will also run well in Internet Explorer 6.0 or above. The latest version of the Adobe Flash plug-in should also be installed for your browser program.

You will need Internet access with a 56K or faster modem.

Firefox 3.0 and above - available FREE for download HERE

Internet Explorer 6.0 and above - available FREE for download HERE

What time is your Instructor Online to chat? How do students contact customer service?

If you have any questions about our course, an instructor is available online, M-F during these hours to answer your questions live:

Pacific Standard Time: 1pm-5:00pm
Mountain Standard Time: 2pm-6:00pm
Central Standard Time: 3pm-7:00pm
Eastern Standard Time: 4pm-8:00pm
Atlantic Standard Time: 5pm-9:00pm

You can also send an email here, to customerservice@petsittingclass.com

Please include your first and last name, Invoice Number and detailed question with your email or phone call. Good Customer Service is very important to us. We do our best to help students as quickly as possible.

Question too detailed for email? Here's an emergency number for you. Please call

800-710-7437

if you have any questions. If our Customer Service representatives are unavailable, please leave a message with your phone number and we'll call you back as quickly as we can.

FREQUENTLY ASKED QUESTIONS